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100% Satisfaction Guarantee



At International Air Tool Company, we stand behind what we sell and guarantee your complete satisfaction. We understand how frustrating it can be when a purchase doesn't work out as planned and offer no hassle returns and exchanges on defective merchandise. Our goal is to ensure you are taken care of before, during, and after the purchase process. 

The bottom line is that we want you happy and will do everything we can to make it right. You are in good hands.

To exchange defective items purchased online, please login to your account and navigate to the returns tab to request a Return Materials Authorization (RMA).

If you placed your order by phone, please fill out the form below, call (800) 608-5210 to speak to a real person or email Please be sure to have your original order number available.

A Customer Service Representative will respond to all return requests with 1 business day.

For more information on our company policies, please visit our frequently asked questions page.