You may return new, unused merchandise within 30 days of delivery for a refund less a 20% restocking fee.
Used merchandise is evaluated on a case by case basis.
Defective merchandise may be exchanged within 30 days of purchase. After 30 days we can help you receive manufacturers warranty service.
If an item is originally quoted as "non-returnable / non-refundable" all sales are final.
We pay the shipping costs if the return is the result of our error (i.e. - you received an incorrect item or the item proves to be defective, etc.).
You pay the shipping costs if you simply change your mind about the purchase.
Our goal to ensure your complete satisfaction and we will work with you to find an amiable solution.
Call (800) 608-5210 or (619) 795-7955 to receive an RMA Number prior to sending us your package. Be sure the RMA number is prominently displayed on the outside of your shipping box.
International Air Tool Company
RMA# (Fill in The Blank)
3574 Hancock Street
San Diego, CA 92110